You can place unlimited withdrawals in a day. However, there are certain restrictions on the amount per transaction. Please log in and refer to the withdrawal page for more details.

• Withdrawals will not be processed to bank accounts based in the states of Assam, Odisha, Telangana, Andhra Pradesh, Nagaland and Sikkim.
• Withdrawals will only be processed if valid identity & address proofs in the name of the player who created the account have been submitted.

• When you place a withdrawal request, you will see an option to provide your UPI ID. Please ensure that the UPI ID is correct. My11Circle will not be responsible if you provide incorrect details. Examples of UPI ID: roha78.verma@oksbi, shekhar8739@ibl, 9876543210@ybl
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• You can change your UPI ID on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
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• If you want to update your UPI ID on My11Circle, delete the existing UPI ID and then add a new one.

• When you place a withdrawal request for the first time, you will be required to provide your Bank A/c Number & IFSC Code. These details will be auto-filled in your subsequent withdrawal requests.Please ensure these details are correct. My11Circle will not be responsible if you provide incorrect details.
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• You can change your Bank A/c Details on the Withdrawals Page, after verifying your identity by entering the OTP sent to your registered email ID or phone number.
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• Your name on the Bank Account should be the same as on the KYC document submitted to My11Circle during KYC Verification. My11Circle will not be responsible if the player's bank rejects the withdrawal in case of a name mismatch.

The maximum amount that can be withdrawn per transaction is defined at a club level and you can find the required communication on the main withdrawal page.

You have a specified number of instant withdrawals available everyday along with an unlimited number of normal withdrawals. The processing time for a withdrawal is mentioned on the withdrawal page. Please log in to check the withdrawal processing time.

Given below are some common reasons why your document might be rejected and what you can do to fix it.

Document Quality

• Unclear/Tampered/Blurred Document - Photo, name, address, DOB should be clearly visible.
• Black and White Document - Only original copies are allowed - no photocopy or black & white images
• Both sides needed - Both sides of the document are necessary for KYC.

Document Mismatch

• Name Mismatch - Name on My11Circle & uploaded document should be same.
• Pincode Mismatch - Pincode on My11Circle & uploaded document should be same.
• Front-Back Mismatch - Document number on front & back pages should be same.

Eligibility

• Restricted Age Group - Users under 18 cannot play cash games on My11Circle.
• Restricted State - Users from Andhra Pradesh, Assam, Nagaland, Sikkim, Telangana cannot play cash games.

Identity Verification

• Duplicate ID - The document uploaded is blurred or unclear. Please try again with a clear document. Uploaded document is already linked to another account.
• Invalid ID Proof - Only the following documents are accepted - Aadhar Card, Driving License, Voter ID, Passport.

If you're eligible, you can try completing your KYC again. For more information, watch the video below:

How to complete KYC successfully in 2 minutes

• Enjoy higher Add Cash amount than users who haven't completed KYC.
• Start withdrawing cash after completing KYC.
• Earn a "Verified Badge” which makes you more noticeable on My11Circle.

Complete your KYC now to enjoy a better experience

Click here to check your KYC status.

The winning positions are announced as per the ranks of different teams. These ranks are finalized based on the points accumulated by the joined teams as per the Footballers’ performances in live matches.

Note: If multiple players end up on the same rank, you may get fewer winnings as compared to the actual prize break-up.

The permissions enable us to run our features on your device, which in turn offers you a smooth and uninterrupted gaming experience.

Various features such as KYC verification, Mobile verification, Bring A Friend Etc might not function if these permissions are not granted.

We assure you that being a responsible organization, we will use these permissions only to deliver you incredible gaming experience and nothing else.

Tax Certificates will be issued within 1 month from the last date of filing TDS returns for every quarter. 

As per the Finance Act 2023, all Real Money Gaming Apps are mandated to deduct tax at the rate of 30% on user's Net Winnings at the time of withdrawal or on 31st March (i.e. end of Financial Year).